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A Designer, Artist & Consultant.
UX Deliverables
This will be an expanding section of items I created or helped to create.​
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Personas for CMS EQRS
These personas were created as part of the initial introduction of UX into the process of modernization of the Centers of for Medicaid and Medicare. Specifically, the End Stage Renal Failure Quality Reporting System which allowed us to accurately plan the user journeys.
The reporting system was used by many levels of users from nurses in the facilities to executives of Large Dialysis Organizations. We needed a comprehensive group of personas so that site permissions and functionality of the pages and backend could help with data accuracy in reports.
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